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CRM Features

Integrate Xinix phone
system with your CRM

Unlock a new level of efficiency by combining any CRM with Xinix’s cloud-based communication platform. Our CRM features are built to streamline workflows, reduce manual tasks and give your team the tools they need to stay productive and connected.

Get Started! See all CRMs
Hubspot
Screenshot for Xero CRM Telephony Integration CRM integration
Zendesk
Nimble
Keap
Hubspot
Screenshot for Xero CRM Telephony Integration CRM integration
Zendesk
Nimble
Keap
Conduit
Screenshot for Collins CRM Telephony Integration CRM integration
Zoho
Solve
Screenshot for Chirotouch Software CRM Telephony Integration CRM integration
Conduit
Screenshot for Collins CRM Telephony Integration CRM integration
Zoho
Solve
Screenshot for Chirotouch Software CRM Telephony Integration CRM integration
Integration Options

Integrations

Integration options to match your setup

Xinix supports flexible CRM integration options tailored to your business needs:

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Increase in sales/support agent productivity

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Increase in your CSAT scores

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ROI from CRM + Xinix Communication system

Why Integrate CRM
with Xinix?

Integrating your CRM with Xinix’s communication platform means your team spends less time switching between systems and more time engaging with customers.

Everything your team needs, in one connected platform.

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Increased productivity
Team
Improved collaboration between teams
Database
Enhanced data accuracy
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Deeper data analysis
Settings
Strengthened customer support
Diamand
Improved performance

Features

Call

Caller Preview

Displays the caller’s name in the Preview or Phone window when a match against it is found in the integrated business application(s).
Screen

Screen Popping

Click the business application’s icon in the Phone or Preview window and the caller’s contact record is opened directly in the integrated business application.
Search icon

Contact Searching

Concurrently searches the integrated business applications and enables Contact Popping or Click to Dial from the results.
Call history screen in the Xinix portal

Call History

Manually or automatically creates an activity record of a call received within the integrated business application and allows addition of notes.
Click To Dial

Click to Dial

Save time and reduce errors by dialling numbers directly from your browser, CRM, or desktop apps.
Skype

Skype for Business

Two areas of Skype for Business integration are available through the sipdesk Communicator PC client when installed on a PC that is also running the Skype for Business client.

LIVE DEMO

Schedule your demo

Try Xinix Communication Systems to see how much more effective it can make your business processes.

Get a demo
Crystal-clear HD calling
Manage online anywhere
Low-cost international calls
Real-time call history
Plug & play setup
Voicemail-to-email
Advanced caller ID
No line rental fees
Crystal-clear HD calling
Manage online anywhere
Low-cost international calls
Real-time call history
Plug & play setup
Voicemail-to-email
Advanced caller ID
No line rental fees
Family-friendly controls
Reliable UK coverage
No engineer needed
Flexible monthly pricing
Low-cost international calls
Number porting available
Secure and encrypted calling
Family-friendly controls
Reliable UK coverage
No engineer needed
Flexible monthly pricing
Low-cost international calls
Number porting available
Secure and encrypted calling

Customer review

Client Experiences That Speak for Themselves

  • Girish Joshi
    Verified Customer
    I am writing to share my appreciation for the support I received from Maseb. I came into the call feeling quite overwhelmed by a technical glitch, but he immediately put me at ease. What stood out most was their ability to bridge the gap between high-level tech and everyday language. They are clearly an expert, but they also possess the ‘soft skills’ that make them a phenomenal ambassador for your Xinix brand. Employees like Maseb are the reason I will continue to be a loyal customer of Xinix.
  • Anonymous
    Verified Customer
    Maryam spent hours resolving a technical problem during set-up which was difficult to diagnose. I wish it had been plug-and-play, but great to have a dedicated and hardworking contact in Xinix’s help team.
  • Patrick
    Verified Customer
    Working with Maseb via phone and laptop for 40 mins – all queries dealt with and reset for Portal and SNAPmobile – very systematic and total patience to lead me thorugh all steps.
  • Josh Hill
    Verified Customer
    Maryam was excellent, and provided a very quick and efficient customer support. Would be very great for her help again.
  • Girish Joshi
    Verified Customer
    Tech support was very polite and he was knowledgeable. All issues were resolved at the same time. Highly recommend the company. In the last two years, there have been no major problem with their service which is priced very competitively.
  • Richard
    Verified Customer
    I had a call cut at exactly 1 hour and I queried if this was due to a Xinix function. Having raised a ticket I was fully informed as to what had occurred (call ended from called end) with evidence. Excellent and quick response from Xinix agent.
  • Anonymous
    Verified Customer
    It was easy to contact Maryam by email and get my problem resolved. It involved giving online access to my pc so I could see what was going on and then follow instructions keyed in by Maryam. Vaneeza then double-checked that by billing address had been corrected. They always keep me updated.
  • Roland
    Verified Customer
    Great service from Maryam, the box arrived on time ready for the Virgin Media broadband installation the following day. And once the new router was up and working Maryam quickly responded to my queries regarding attaching the comms box to my telephone base unit. I always felt confident that I would get a speedy response from her.
  • Anonymous
    Verified Customer
    Lots of patience and great help from Ali for sorting out software problems setting up MFA. Now all working well
  • Anonymous
    Verified Customer
    I recently had a technical query which received a prompt and helpful response. Thank you for the great service.
  • Valerie
    Verified Customer
    Excellent service. Loved that there’s a direct telephone number and a person to speak to at the other end. No automated communication. I had one phone connected differently, they came up with 2 solutions, which worked perfectly. Very happy with everything.
  • Stuart Barry
    Verified Customer
    Uzair, identified the problem being the GUI password. To resolve this we had to re-set the base which proved problematic. After some detailed manipulation of the base features and some 3 hours later Uzair completed the job. Thank you for your time and patience. Much appreciated.
  • Anonymous
    Verified Customer
    I am 91, and I cannot get used to talking to robots. What a refreshing change to contact Xinix with my problem. An immediate response to my e-mail, followed by a phone call the next day, telling me my problem had been dealt with, with a further call to check that the problem had not returned. First class, Xinix! I wish there were more like you. If the rest of your services match this, Heaven help the Opposition! J.B.
  • A Church Treasurer
    Verified Customer
    I need ten stars not five. Xinix support solved a problem for us whereby the owner of number we call most often had invertedly blocked our number in their call blocking device. Support were patient, understanding and didn’t treat us as idiots. I judge companies by the level of service they provide rather than the cheapest price. Well done Xinix, we very strongly recommend them.
  • Adele
    Verified Customer
    My experience has been great with this company The instillation was very simple but I did it wrong and they were emailing everyday to help and calling very patient with me not understanding technology I would recommend the company for anyone needing a landline.

FAQ

You ask, we answer

Xinix systems can integrate with popular CRM platforms including Salesforce, HubSpot, Zoho, Bitrix24, Pipedrive, and other custom CRM solutions. View all CRM options here.
Yes, the Xinix team assists with setup, configuration, and testing to ensure smooth CRM integration with your communication system.
Yes, custom CRM integrations can be supported through APIs and tailored development depending on your business requirements.

The only unified communications solution you need

Affordable VoIP and mobile services designed for personal use, giving you clear, reliable home communication on any device.

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